This topic will help you understand the Debt Collection Guideline for Creditors and Collectors (the Guideline). It provides a high level overview on how both the ACCC and ASIC expect those involved in debt collection to comply with all the relevant laws.

It covers:
- Purpose & Expectations
- The Regulatory & Contractual Environments
- Key Principles
- Debtor Contact
- Third Party Management
- Representations
- Repayments
- Disputed Liability
- Complaints & Disputes

There is an assessment component to this topic.